What you get
Objective data for service improvement
Additional ways to increase sales
Tools for staff learning and simplifying HR processes
A dynamic Power BI report that can be filtered by various parameters. You will be able to see the results sorted by individual indicators, employees, outlet points. It will help you to find weaknesses, correct your work, observe the dynamics of improvements.
You may tie bonuses to work quality or increase the average bill through active upselling and promotions.
Increase customer return percent through better customer service.
Records and reports are useful for staff training, especially opening new outlets. New employees will quickly understand and master corporate standards and will be able to go to the cash register in 2-3 days.