Increase your average receipt amount up to 25% and raise your service level and customer loyalty through daily checks of your employees' work through video footage — from $ 290 per month. No setup required

Monitoring that defends your sales and revenue

less negative reviews
25%
revenue growth
+15%
average bill
+10%

Brilliant for

Join more than 150 clients who use our service through their daily activities.
Public catering
Fastfood, cofee shops, bakeries, pizza houses
Salons
Beauty salons, barbershops, manicure or SPA salons
Retail
communication stores, jewelry stores
Other
Dry cleaners and car washes

What you get

Objective data for service improvement
Additional ways to increase sales
Tools for staff learning and simplifying HR processes
A dynamic Power BI report that can be filtered by various parameters. You will be able to see the results sorted by individual indicators, employees, outlet points. It will help you to find weaknesses, correct your work, observe the dynamics of improvements.
You may tie bonuses to work quality or increase the average bill through active upselling and promotions.
Increase customer return percent through better customer service.
Records and reports are useful for staff training, especially opening new outlets. New employees will quickly understand and master corporate standards and will be able to go to the cash register in 2-3 days.

Remote control service is easier and more efficient than a «mystery shopper»

Watching and listening to camera recordings
Evaluate the quality of communication with clients
We provide a report with a set of performance metrics

Remote control service is easier and more efficient than a «mystery shopper»

Watching and listening to camera recordings
Evaluate the quality of communication with clients
We provide a report with a set of performance metrics

Report prewiev

It's better to open it on a desktop. We have a particular version for mobile also.

How it works?
Technical equipment prep
Developing an evaluation model
Pilot run
Daily control
We install a CCTV in the sales area (or use yours).
We make a checklist for evaluating the service based on your service standards — from 3 to 20 metrics.
We evaluate 50 free communications, build a report, and check the results with you to see if we understand the requirements correctly.
We look at camera recordings – from 5 to 20 communications per day.
Analytics and reporting
We monitor and update reports on a daily basis.
Once a month we provide the conclusions and recommendations made by our analyst.

Example of work results

- upsell offer increased twice, which raised the revenues by 15%.
- New negative reviews on the Internet have disappeared.
Pizza's chain
23 Shops with fixed prices
- Queues in shops are gone

Prices

Free trial
0 $
50 evaluations p/m
Basic
290 $
150 evaluations p/m

Start of work

To discuss any issues or book a free demo, contact us via Linked In to discuss any questions or book a free demo.

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