We watch and listen to your employees on daily basis. In outlet, checkout area or production line.

less negative reviews
25%
revenue growth
+15%
average bill
+10%

Who needs SalesControl?

Our priority clients are retail outlets. We work with small shops and big networks.
Public catering
Fastfood, cofee shops
Salons
Beauty salons, barbershops, manicure or SPA salons
Retail
communication stores, jewelry stores
Other
Dry cleaners and car washes

What you get

Objective data for service improvement
Additional ways to increase sales
Tools for staff learning and simplifying HR processes
A dynamic Power BI report that can be filtered by various parameters. You will be able to see the results sorted by individual indicators, employees, outlet points. It will help you to find weaknesses, correct your work, observe the dynamics of improvements.
You may tie bonuses to work quality or increase the average bill through active upselling and promotions.
Increase customer return percent through better customer service.
Records and reports are useful for staff training, especially opening new outlets. New employees will quickly understand and master corporate standards and will be able to go to the cash register in 2-3 days.

Remote control service is easier and more efficient than a «mystery shopper»

Watching and listening to camera recordings
Evaluate the quality of communication with clients
We provide a report with a set of performance metrics

Remote control service is easier and more efficient than a «mystery shopper»

Watching and listening to camera recordings
Evaluate the quality of communication with clients
We provide a report with a set of performance metrics
How it works?
Technical equipment prep
Developing an evaluation model
Pilot run
Daily control
We install a CCTV in the sales area (or use yours).
We make a checklist for evaluating the service based on your service standards — from 3 to 20 metrics.
We evaluate 50 free communications, build a report, and check the results with you to see if we understand the requirements correctly.
We look at camera recordings – from 5 to 20 communications per day.
Analytics and reporting
We monitor and update reports on a daily basis.
Once a month we provide the conclusions and recommendations made by our analyst.

Prices

50
4 990 ₽
50 evaluations p/m
150
9 990 ₽
150 evaluations p/m
300
от 14 990 ₽
300 evaluations p/m